Terms of Service | BrandPulse

These Terms of Service ("Terms") govern your access to and use of BrandPulse ("Service"), operated by BrandPulse Inc. ("Company", "we", or "us"). By creating an account or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using BrandPulse, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

BrandPulse is a brand reputation monitoring and intelligence platform that:

Monitors public mentions of your brand across social media and web platforms
Provides AI-powered sentiment analysis and insights
Enables team collaboration on brand response workflows
Delivers alerts and analytics on brand health metrics

3. Accounts

You must create an account to use BrandPulse. You are responsible for:

Providing accurate information
Maintaining the confidentiality of your credentials
All activity that occurs under your account

4. Acceptable Use

You agree not to use BrandPulse to:

Violate laws, regulations, or third-party rights
Attempt to gain unauthorized access to the service or data
Interfere with platform stability or security
Use the Service for competitive intelligence against BrandPulse itself

5. Billing and Subscriptions

BrandPulse offers subscription plans billed monthly or annually. By subscribing, you authorize recurring charges until you cancel. Fees are non-refundable except where required by law.

6. Data and Intellectual Property

You retain all rights to your data. By using BrandPulse, you grant us a limited, non-exclusive license to process your data solely to operate and improve the service.

The BrandPulse name, logo, and all related software, designs, and content are the exclusive property of BrandPulse Inc. and protected by intellectual property laws.

7. Disclaimer and Limitation of Liability

The service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, BrandPulse disclaims all warranties and will not be liable for indirect, incidental, special, consequential, or punitive damages.

8. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes by email or through the platform before the updated Terms take effect.

9. Contact

Email: legal@brandpulse.io
Postal address: available on request for verified legal notices.